Payroll & Benefits Advisor (3 days per week)

We connect with up to 23,500 fans per show, Co-op Live continues to attract world-class talent and events, drawing comparisons to and surpassing the world’s greatest live entertainment venues in show programming, sound, fan experience, premium hospitality, food and beverage, and more. The UK’s largest live entertainment arena is driven by a dedicated team of music and live event lovers, passionate about offering every visitor, fan, artist, and partner an unrivalled experience, before, during and after every event, as well as giving back to our local community and our planet. Partnership is at our heart, with Co-op Live excelling through meaningful alliances with the likes of naming rights partner Co-op, united by a joint vision to be the very best. The first venue in the UK for owners and operators Oak View Group (OVG), Co-op Live spearheads expansion into Europe and rest of world, a jewel in the crown of a globally renowned portfolio.

As we continue to grow here at Co-op Live and gear up for an impeccable line up of events, we’re looking for a detail-driven Payroll & Benefits Advisor to join our People & Culture team on a 6-month fixed term contract (3 days per week).

Reporting to the People & Culture Manager, you’ll be the go-to person ensuring our talented permanent staff and casual crew are paid accurately and on time, and that their benefits run seamlessly behind the scenes.

What you’ll be doing:

• Managing end-to-end payroll processing for our fast-moving team here at the Arena

• Ensuring accuracy and compliance across all payroll and benefits administration

• Acting as a trusted advisor for all payroll-related queries

• Partnering with our People & Culture Manager to streamline processes and enhance the employee experience

• Supporting the rollout of new benefits and initiatives as we continue to elevate our culture

What Co-op Live will give to you!

Alongside the benefit of working with an team of talented people, we want to help you get the best out of your work and have a work life balance.

• Provide you with development opportunities and regular one to ones
• Set you up to succeed in your role
• Your wellbeing is at the forefront of our minds, we understand the importance of balancing work and personal commitments
• This is a onsite role, it’s really important we work together to mobilise the biggest music and live entertainment arena in the UK

Salary: Up to £32,000 Pro Rata + Benefits

• 25 days holiday pro rata plus bank holidays
• Employer pension scheme
• Private Health Care scheme – Vitality
• Life Assurance 4 x basic salary
• Eyecare vouchers
• WeCare Employee Assistance Programme to support you and your family
• Company sick pay scheme
• Enhanced family friendly benefits
• Office fruit & snacks
• Team social events

Here at Co-op Live, we are looking for – 

• Proven experience in payroll and benefits administration

• Strong attention to detail and a passion for getting things just right

• Excellent communication and stakeholder management skills

• A proactive, team-oriented mindset – you love making things smoother, simpler, and smarter

• An all round team player, you’ll be able to collaborate with Teams and Staff here at Co-op Live, providing excellent customer service!

Please note this a 6 Month FTC to start ideally immediately. This role is working 3 days per week on-site.

Our Inclusion Commitments

Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK!

We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co-op Live, come and get involved.

If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need. We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role.

We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.