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University of Manchester

University of Manchester

At the heart of our vision are our people – a diverse, inclusive community of individuals who work together to create positive change for the world around them.

Hospitality Services Assistant

  • Job type Full Time
  • Date posted 9 July 2024
  • Expiration date 22 July 2024
  • Location City Centre
  • Salary £12 per hour

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  • Full Time
  • City Centre
  • 12 GBP / Hour

Website University of Manchester

At the heart of our vision are our people – a diverse, inclusive community of individuals who work together to create positive change for the world around them.

About this Role

HospitalityOnCampus wishes to appoint a motivated, enthusiastic and passionate person to assist with daytime and evening hospitality across multiple venues on campus.

Individuals will carry out hospitality and event services across the campus (including café and restaurant service within the departments dining areas, as well working on weddings, events, conferencing and hospitality), ensuring that specific standards of customer service and hospitality are continuously delivered across all events in an efficient, safe and hygienic manner in line with health and safety requirements and related training/instruction.

The post holder will deliver excellent hospitality service for a range of events to the agreed standards, including the setting up and service of functions and weddings, as well as working within some of cafes on campus, including Manchester Museum and Whitworth Art Gallery.

Candidates should have good a good basic knowledge of Health and Safety and be able to demonstrate an awareness of good customer care/hospitality services. Good verbal communication skills, basic numerical ability and a naturally positive attitude towards a busy/pressurised environment are essential to this role.

No previous experience is necessary – just a passion to deliver great hospitality and customer service.

This role is a great opportunity to work with a great team in a varied and exciting role.

Hours of Work

This is a flexible vacancy, working on an as and when required basis, with the business potentially operating Monday to Sunday (7 days a week), with both daytime and evening work.

PLEASE NOTE – staff will be required to work over the summer and into the new academic year/Semester (starting September 2024), and therefore should be available throughout June, July and August onwards.

This is a rolling recruitment and interviews will be held whilst the role is being advertised as required to fill the various posts across the teams within the department.

University Catering

Catering at the University encompasses a broad and diverse range of business areas – including retail outlets, catered halls, student bars, conferencing, events and hospitality.

There are many benefits to working at the University.

  • 34 days holiday, including Christmas and New Year
  • Generous pension scheme with generous employer contribution
  • A strong commitment to personal and career development, as well as well-being and mental health.
  • Annual salary review

To find out more about staff benefits, and working within catering at the University, visit our catering staff website – www.umc-limited.co.uk

HospitalityOnCampus

HospitalityOnCampus is responsible for the provision of all hospitality, events and dining services across the university campus, including within some key, iconic venues and facilities such as Manchester Museum and Whitworth Art Gallery.

With such a varied range of business across the week, the department is always a buzz of activity – no two days are ever the same. The business operates 7-days a week, accommodating events and hospitality both daytime and evenings across the week, including weekends.

Please note, under the new immigration rules this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status.  All appointments are made on merit.

Our University is positive about flexible working – you can find out more here

Hybrid working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any recruitment enquiries from recruitment agencies should be directed to People.Recruitment@manchester.ac.uk.

Any CV’s submitted by a recruitment agency will be considered a gift.

Enquiries about the vacancy, shortlisting and interviews:

Name: Adam Woof

Tel: 0161 275 7715

Email: adam.woof@manchester.ac.uk

General enquiries:

Email: People.recruitment@manchester.ac.uk

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see this link for the Further Particulars document which contains the person specification criteria.

To apply for this job please visit www.jobsinmcr.co.uk.

  • Job type Full Time
  • Date posted 9 July 2024
  • Expiration date 22 July 2024
  • Location City Centre
  • Salary £12 per hour

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