Senior UX Designer

Summary

•    Based at Manchester Airport
•    Permanent Role
•    Flexible/Hybrid working for a better work/life balance.
•    We are proud to be a diverse employer, and we welcome candidates from all backgrounds.

Why MAG?

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK-owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.
Sustainability is one of our core values, and it shapes everything we do. We’re committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support, and community engagement initiatives including volunteering opportunities.
At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues, and we are committed to building inclusive environments in which our people can thrive.
You’ll also have access to some great benefits including:
•    Bonus Scheme
•    10% company contribution pension
•    25 days holiday plus bank holidays
•    Free parking
•    Subsidised public transport
•    Huge range of company discounts
•    Free Virtual GP service, available 24/7
•    Care Concierge service

The Role

As a Senior UX Designer within MAG Tech, you’ll play a pivotal role in shaping user-centric digital experiences across our platforms. You’ll lead design strategy and execution for high-impact projects, ensuring our digital products are not only functional but intuitive, accessible, and engaging.
You’ll conduct user research, lead discovery workshops, and translate insights into wireframes, prototypes, and polished interfaces. Your work will directly influence the direction of our digital products, and you’ll champion user-centred design across multidisciplinary teams. You’ll also mentor junior designers and contribute to the evolution of our design culture, standards, and processes.

What will make you successful in the role?

You’re an experienced UX designer with a proven ability to craft compelling digital experiences, from early discovery to final delivery. You’re a strong advocate for the user, and you can clearly articulate design decisions backed by data and research.
You’ll need:
•    Demonstrable experience as a Senior UX Designer with a strong portfolio.
•    Expertise in user research, usability testing, and iterative design.
•    Mastery of design tools such as Figma, Adobe XD, or similar.
•    Strong leadership and mentoring skills — you enjoy helping others grow.
•    Experience in liaising with senior internal stakeholders
•    Experience collaborating in cross-functional teams, including product managers and developers.
•    Excellent problem-solving skills and a clear communication style.
•    A passion for staying current with UX trends and best practices.

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such, we welcome applications from candidates from all backgrounds.
We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.
As a Disability Confident employer, we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.
You can contact the team by emailing HR.Recruitment@MAGAirports.com
Our Colleague Resource Groups include: Women’s Network, Embrace – Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity.