Resource Scheduler

JOB BAND: B
CONTRACT TYPE: Permanent
DEPARTMENT: Planning & Delivery, Media Operations
LOCATION: Salford
PROPOSED SALARY RANGE: £25,100 – £30,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

We’re happy to discuss flexible working. If you’d like to, please indicate your preference in the application – though there’s no obligation to do so now. Flexible working will be part of the discussion at offer stage.

PURPOSE OF THE ROLE

Working within a central Planning and Delivery team, you’ll be responsible for the work schedules of Media Operations Operational and Craft staff. Our Operational staff work across a wide range of live and pre-recorded content, and you may be working to tight deadlines in a 24/7/365 environment, adapting to last minute changes and making sure that the appropriate staff are allocated to the required operational environment at the right time. We work as a team and support each other, sharing knowledge and experience to ensure work is managed effectively across Planning and Delivery and BBC Media Operations as a whole.

WHY JOIN THE TEAM

BBC Media Operations is at the heart of teams delivering incredible content across all BBC platforms for all audiences. Comprising around nine hundred people, it manages the craft and production operations for the BBC’s news, radio, and some sport services across London, Salford, and Birmingham – capturing, editing, and producing our output 24×7 for TV, radio, and digital platforms. The Planning and Delivery team is central to managing the operational staffing and facilities that go into making some amazing and important content for our audiences. Everything from Royal events to major sporting tournaments and Radio Drama, BBC Music Roadshows we have it covered.

YOUR KEY RESPONSIBILITIES AND IMPACT

•    You will be ‘Front of House’ and the point of contact for Operational teams, Management teams and other stakeholders such as Editorial teams.
•    You will plan and manage the work schedule of the Operational team/s in accordance with their contracted hours and skills. You will be responsible for ensuring the operational workload is met by suitably skilled staff whilst the BBC Working policies and Teams and Conditions in a consistent manner and cost-efficient manner.
•    You will work as part of the wider Planning and Delivery team to advise on additional bookings requests for adhoc bookings, breaking News and/or future events and other staffing and resourcing queries.
•    Following training you will be proficient in business systems and scheduling tools such as Allocate/ScheduALL, Teampay and other Freelancer bookings and systems to manage and report on sickness, leave and other business and financial transactions.
•    As part of the Planning and Delivery wider team, you will collaborate with other managers and stake holdersto plan staffing and resourcing across the craft and operational teams to share skills and use capacity in the most effective way.

ESSENTIAL CRITERIA:

•    A proven and developed ability to analyse and interpret complex information and communicate it clearly and accurately to a range of people.
•    Strong organisational and planning skills, with a track record of managing competing priorities while maintaining a high level of accuracy and attention to detail.
•    Demonstrable experience of working independently in an administrative role, consistently delivering high-quality outcomes and meeting deadlines.
•    Proven ability to work collaboratively within a team and adapt effectively to changing priorities, managing a varied and unpredictable workload in a fast-paced environment.
•    Excellent problem-solving skills, with a proactive and inquisitive approach to identifying improvements, adapting to new ways of working, and learning new systems and processes.

DESIRED:

•    Experience working as a staff scheduler.
•    Experience of scheduling processes and/or systems.
•    Knowledge of working time policies and how they are applied.
•    Broadcast/Media environment experience.