People Partner – musicMagpie

About The Role

We’re excited to welcome musicMagpie to the AO family — a company that shares our passion for putting customers first, caring about colleagues, and making a real difference. Together, we’re set to shape the future of sustainable tech.

musicMagpie is on a mission to make tech more affordable and protect the planet by recycling, refurbishing, and repurposing devices and media. They offer millions of customers a smart, sustainable way to buy, sell, and rent tech — all in one place.

We’re looking for a People Partner who wears several hats — someone who’s not just about policies, but about people, performance, and progress. You’ll challenge the status quo, explore the art of the possible, and collaborate with confidence to drive meaningful change.

In this hands-on role, you’ll work closely with warehouse and head office teams, empowering managers to grow high-performing teams and make great decisions. You’ll lead engagement initiatives, turn feedback into action, and continuously improve how we work. You’ll also own reporting and analytics, using data to drive insight and impact.

If you’re passionate about making a difference and thrive in a fast-paced, purpose-driven environment — we’d love to hear from you.

Here’s What You Can Expect To Be Doing

• Partner with our leaders to build confident managers and brilliant teams.
• Dial up engagement — lead surveys, listening groups, and comms that land.
• Own the numbers — turn data into smart decisions that make a real difference.
• Shape how we work — support change and org design with clarity and care.
• Guide with confidence — support ER cases and keep us on the right side of the law.
• Make our systems sing — simplify, streamline, and supercharge our HR tools.
• Lead the team — build capability, confidence, and a culture that thrives.

A Few Things About You

• HR know – how – you’ve been a People Partner, HRBP or Operational HR Manager and know how to make things happen.
• A safe pair of hands – Solid UK employment law knowledge and confident ER Case Handling
• Excel Skills that WOW – pivot, lookups, dashboards? You’ve got it covered
• System smart – you spot ways to make processes slicker and tools work harder
• Engagement energy – You’ve boosted colleague experience and know the lands.

A Bit About Us

musicMagpie is the surprisingly quick and easy way to declutter and get cash for your stuff, which is why millions of people use us every year to sell their mobile phone, games consoles, tablets, smartwatches, CDs, DVDs, Games, Books, Blu-Rays & much more. We’ve paid hundreds of millions to our happy customers – the smart, sustainable and trusted way to shop and sell.

As a pioneer in the circular economy, we’ve built a trusted platform using our circular model of recycling, refurbishing, reselling and renting products to give tech a second life and help to reduce e-waste on a massive scale.

Our Benefits

As a musicMagpie employee, you’ll be part of a company that’s making a real difference, redefining how people buy and sell tech, and shaping a greener, more sustainable future. Plus, you’ll have the chance to learn, grow and innovate alongside a team that’s friendly, supportive and always looking ahead!

· 31 days holiday (inclusive of Bank Holidays)

· Holiday purchase scheme on top of your above statutory allowance!

· Salary sacrifice pension scheme

· Share save scheme

· Discounts across the musicMagpie product range

· Making a difference – 2 days paid leave for volunteering at a charity of your choice

· Health & wellbeing – Employee Assistance Helpline (EAP) & access to mental health first aiders and much more