Senior Product Manager – Preferences

JOB PACKAGE

JOB BAND: D

CONTRACT TYPE: Permanent

DEPARTMENT: Platforms Team

LOCATION: London, Newcastle, Salford, Glasgow or Cardiff  – Hybrid

PROPOSED SALARY RANGE:£80,000 – £90,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

We’re happy to discuss flexible working. If you’d like to, please indicate your preference in the application – though there’s no obligation to do so now. Flexible working will be part of the discussion at offer stage

PURPOSE OF ROLE

To lead the vision, strategy, and delivery of user preferences and controls capabilities in Account and Identity platform team, ensuring user preferences (privacy, content, follows, interests, notifications, and marketing) are managed in a consistent, transparent, and scalable way. You will shape a core platform capability that underpins personalisation, compliance, and user trust across BBC digital services.

WHY JOIN THE TEAM

Join a mission-driven Platform product team at the heart of the BBC’s digital transformation. You’ll shape the future of user identity and access across one of the UK’s most trusted institutions, working with cutting-edge technologies and collaborating with diverse stakeholders to deliver secure, user-centric solutions at scale.

YOUR KEY RESPONSIBILITIES AND IMPACT

• Define and lead the product vision and roadmap for the BBC’s User Preference store.
• Run Product discovery to identify user needs, stakeholder requirements, and compliance obligations.
• Collaborate with engineering, design, privacy, and data teams to scope, prototype, and deliver preference solutions.
• Translate user and compliance needs into actionable product requirements for cross-functional teams.
• Ensure the Preference Centre is reusable, extensible, and aligned with platform strategy.
• Partner with internal stakeholders to enable consistent preference handling across products, marketing, and personalisation journeys.

YOUR SKILLS AND EXPERIENCE ESSENTIAL CRITERIA

• Proven experience as a Product Manager, ideally in user-facing or platform capability roles.
• Strong track record of leading discovery and defining product strategies in complex organisations.
• Deep understanding of user preferences, privacy, and consent management in digital services.
• Ability to balance user needs, compliance requirements, and platform scalability.
• Experience working with cross-functional teams including legal, compliance, marketing, and data.

DESIRED BUT NOT REQUIRED

• Background in coordinating cross-functional teams to identify shared capabilities and simplification Strategies.
• Familiarity with privacy-enhancing technologies, data protection frameworks, or marketing consent regulations (e.g. GDPR, PECR).
• Experience with preference management systems at scale.
• Background in designing reusable, cross-product capabilities or services.
• Systems thinking or integration with CDP & CRM
• Proficiency with tools like Jira, Confluence, and modern collaboration practices.

INTERVIEW PROCESS

The interview process will be two stages and held on MS Teams. The first stage will include a short presentation / scenario followed by the second interview where you’ll demonstrate the required competencies through examples from your experience. Interviews will be held w/c 20th October 2025.