Baggage System Shift Supervisor

Summary

• Baggage System Shift Supervisor
• Based at Manchester Airport
• Permanent position
• 37.5 hours per week

Why MAG?

Every year, Manchester Airport connects over 30 million passengers with more than 200 destinations across the globe. As the third largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region.

Sustainability is one of our core values, and it shapes everything we do. We’re committed to protecting the environment and supporting our local communities.  Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:

• Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs
• 24 days holiday
• Free parking
• Subsidised public transport
• Huge range of company discounts
• 2 volunteering days per year
• Free Virtual GP service, available 24 hours a day, 7 days a week
• Care Concierge service

The role

As Baggage System Shift Supervisor you’ll proactively assist in the management and delivery of the safe and efficient operation of baggage facilities at Manchester Airport, ensuring that baggage facilities meet specified levels of performance. You’ll be part of the team who manage Baggage Operations, providing direction to Baggage System Operatives and Engineering Technicians to deal with any system blockages or other issues. You’ll liaise proactively with internal stakeholders and Ground Handling Agents ensuring the most efficient and effective operation across the 3 distinct baggage systems. You’ll also ensure that the development of baggage facilities is consistent with airport growth and escalate any issues requiring technical intervention from either the in house Engineering Technicians or any 3rd party support.

What will make you successful in the role?

We are looking for someone with experience within an operational baggage system role in a major international airport setting at supervisory or management level. You’ll be experienced in managing people and budgets, with strong communication and influencing skills as you’ll need to motivate multidisciplinary networks to work towards a common goal. You’ll also need to be able to manage change in a busy operational environment.