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MAG

MAG owns and operates Manchester, London Stansted and East Midlands Airports. Every day, we strive to improve customer journeys and connect people and goods with the world.

Operational Support Assistant

  • Job type Full Time
  • Date posted 8 July 2024
  • Expiration date 31 July 2024
  • Location Manchester Airport

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Website MAG

MAG owns and operates Manchester, London Stansted and East Midlands Airports. Every day, we strive to improve customer journeys and connect people and goods with the world.

Summary

•    Based at Manchester Airport
•    Permanent position
•    42 hours per week
•    4 on 4 off shift pattern, 12 hour shifts (6:00-18:00 or 18:00-6:00)

Why MAG?

Every year, Manchester Airport connects over 28 million passengers with more than 200 destinations across the globe. As the third largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region.

In 2021, Manchester Airport marked a major milestone in its 83-year history when we opened the iconic Terminal Two extension, the centrepiece of our £1bn transformation programme. We still have a few years of further construction work to go, but once completed Manchester Airport will be a facility which competes on a world stage!

We’re all here on a journey ourselves, striving every day to help make air travel smoother, more seamless, connecting more people and goods with the world. As a team, we recognise the importance of what we do, supporting one another along the way. Together, we are the Journey Makers.

The role

This role sits within the Airfield Operations Team and is responsible for delivering an exceptional customer service through the allocation of coaching requirements to both passengers and crew. You will also provide transactional support to the Operational Controllers to maintain efficient and effective dispatching of operational resource in accordance with SLA, timing and volume requirements, whilst supporting the communication of critical information between service provision and Operational Controllers.

What will make you successful in the role?

We are looking for someone who has experience working in airports operations, with an understanding of the environment, safety requirements and the terminology used in the airport environment. You’ll need to work well under pressure and be able to give clear and precise instructions. You’ll also need to be organised and able to prioritise and assign work.

What benefits can we offer?

What can we offer in return? Great benefits as you would expect from a business the size of MAG – in the shape of a competitive salary and benefits package including 6% company contribution pension, 24 days holidays plus bank holidays, free parking, subsidised public transport and a huge range of company discounts.

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing HR.Recruitment@MAGAirports.com

Our Colleague Resource Groups include: Women’s Network, Embrace – Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity

To apply for this job please visit www.jobsinmcr.co.uk.

  • Job type Full Time
  • Date posted 8 July 2024
  • Expiration date 31 July 2024
  • Location Manchester Airport

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