Meeting and Events Supervisor

Description

Salary: Competitive (dependent on experience) + Quarterly Incentive Plan 

Are you an experienced Meetings & Events professional ready to step into a leadership role with a global brand? We’re looking for a confident and motivated Meetings & Events Supervisor to join our dynamic Cluster M&E Team at Radisson Hotel Group. 

What’s in it for you? 

✔ Competitive salary (DOE) 
✔ Quarterly Incentive Plan – rewarding your impact 
✔ Free parking or discounted rail travel 
✔ Complimentary meals on duty 
✔ Special team member rates at Radisson hotels worldwide 
✔ Contributory pension scheme & Life Assurance 
✔ Access to our Employee Assistance Programme (UNUM) 
✔ Ongoing training and genuine career progression opportunities 
✔ 20 days holiday + bank holidays 
✔ Discounted Gym Membership, including pool and leisure facilities 

About the Role 

As a Meetings & Events Supervisor, you’ll play a key role in supporting the success of the Cluster M&E department. You’ll help drive enquiry conversion, maintain exceptional service standards, and support the development of the team, ensuring every client and guest receives a seamless and memorable experience. 

Key Responsibilities 

Enquiry Excellence: Ensure all enquiries are handled efficiently and professionally, meeting Radisson Hotel Group standards and agreed response times. 

Sales Conversion: Drive conversion from enquiry through to signed contract, utilising RHG tools, systems, and processes to maximise revenue opportunities. 

Team Support & Leadership: Support, coach, and assist team members to ensure the smooth day-to-day running of the Cluster Groups & M&E department. 

Client & Guest Experience: Deliver a consistently high level of service, ensuring both property and company standards are achieved. 

Sales Culture: Contribute to a proactive, sales-driven environment by identifying upselling, cross-selling, and new business opportunities. 

Collaboration: Work closely with colleagues across departments to maximise client satisfaction and resolve challenges with a positive, solution-focused approach. 

What We’re Looking For 

✔ Proven experience in a Meetings & Events role, ideally within a hotel or hospitality environment 
✔ Previous supervisory or team leadership experience (preferred) 
✔ Strong organisational and prioritisation skills 
✔ Excellent communication and interpersonal abilities 
✔ Proactive, hands-on approach with a positive mindset 
✔ Ability to thrive in a fast-paced, changing environment 
✔ Passion for delivering outstanding guest and client experiences 
✔ Confidence using Microsoft Office and booking/sales systems 

If you’re ready to take the next step in your career, lead by example, and join a team where anything is possible, we’d love to hear from you. 

Say Yes I Can! and apply today.