Resilience Officer

Are you excited by the opportunity to influence safer travel for customers in Greater Manchester? Do you want to be part of a team that makes a direct contribution to improving safety and security for staff, customers and the wider public?

Your Role

In this role you will contribute directly to helping make travel safer for customers, by ensuring TfGM is resilient during disruption, delivers mandatory security requirements and supports the Greater Manchester family response to Major Emergencies.

As a Resilience Officer, you will play a key role in delivering Transport for Greater Manchester’s Resilience work programme, helping to ensure the organisation remains prepared and responsive to emerging challenges. You’ll take ownership of your own portfolio of work while collaborating closely with Resilience Managers on projects that promote safe and secure journeys for passengers. This cross-functional position will see you working across multiple teams to strengthen organisational resilience and support strategic initiatives.

For more information, please see the role profile at the bottom of the advert.

Who are we?

It’s a critical and exciting time for public transport in Greater Manchester, and we’re seeking a Resilience Officer to join our Resilience team and help shape and develop the organisations Resilience and Security preparedness capability.

What you’ll bring

What you do and how you do it is important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt.

You will be keen to work in partnership with a wide range of agencies, able to develop effective relationships, influence stakeholders and be able to articulate complex transport issues.

You’ll have excellent report-writing skills, knowledge of Resilience (or a related discipline) alongside relevant statutory frameworks.

You’ll play a visible role in supporting the organisation’s Incident Response therefore an ability to remain focused delivering pragmatic solutions is essential.

This is an exciting and challenging opportunity to work with partners from emergency services, local authorities through the Greater Manchester Resilience Unit (GMRU) ensuring TfGM delivers its responsibilities under the Civil Contingencies Act as a category 2 responder.

For this role you are required to undertake Police and national security vetting, work flexibly, participate in on-call rotas and operational activities as required.

What we can offer you

This is a permanent role and comes with a salary of £40,650 – £45,107 per annum depending on experience. At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process. We are happy to talk flexible working to help colleagues maintain a healthy work life balance.

Our benefits include:

• Generous annual leave starting at 28 days (plus bank holidays), increasing with service, with options to buy more.
• Free travel on buses across Greater Manchester, plus rail or Metrolink travel to and from work.
• Local Government defined pension scheme with life cover of 3x salary and options to boost your contributions.
• Enhanced family-friendly leave policies, including those supporting fertility treatment, alongside flexible and hybrid working and a special leave policy to support a range of unexpected events. Please note that qualification criteria may apply, including a requirement to have been employed with the organisation for a minimum specified period of time.
• Commitment to learning and personal development and upskilling with reimbursement of professional fees, where essential to the role
• Discover more benefits including wellbeing support, Personal and Career Development, Flexible working, financial support and more on our website

What’s next?

To apply please submit your CV and complete your application ensuring that you provide clear examples against the criteria questions, all appointments will be based on merit. Our short-listing process is anonymised, so please do not include your name or contact details on your CV. If any personal details are included these will be visible to the hiring manager.

We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.

Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.

TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here.

For this opportunity, you must be able to prove you have the right to work in the UK – if in doubt please visit the following link Employers’ right to work checklist – GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.

Please note we may close the advert early if we receive a high volume of applications.

NOTE TO AGENCIES we will be accepting direct applications only for this role. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral CV.