Campus Support and Security Officer

About the Role

Campus Support and Security Officers are often the first point of contact for staff, students and visitors requiring assistance. The role combines customer service, welfare support and frontline security responsibilities, ensuring the safety of people and the security of University buildings and assets.

Working as part of a 24/7 operational team, responsibilities include:

• Responding to security and welfare incidents across campus
• Conducting foot and vehicle patrols
• Monitoring CCTV and control room systems
• Supporting emergency response and evacuations
• Liaising with Greater Manchester Police and other emergency services
• Producing accurate incident reports
• Providing a welcoming and professional service to our diverse University community.

What you will bring

Essential Criteria – please see Job Description for full details

• Experience and professional skills relevant to a customer‑facing security, safety or support environment
• Excellent verbal communication skills and the ability to produce clear written reports
• Strong customer service skills and the ability to support a diverse range of people
• Ability to work independently and as part of a team, using initiative and sound judgement
• Full UK driving licence

Desirable Criteria

• Relevant security qualifications, including CCTV Public Space Surveillance certification or equivalent
• First Aid at Work qualification
• Knowledge of higher education environments and related security challenges

Recruitment Process

Following the closing date, applications will be assessed against the essential criteria for the role – please see Job Description for full details.

Candidates who are successfully shortlisted will be invited to attend an Assessment Day on Thursday 3 September 2026, designed to reflect the operational nature of the position. Please note that the Assessment Day forms a key part of the selection process, and candidates should ensure they are available to attend on 3 September 2026 before submitting an application.

The assessment process will include:

• Campus Tour
• Written and practical assessments
• A group session where you can ask any questions you may have about the role or the University.

This approach allows us to assess how candidates respond in practice, ensuring we appoint individuals who can operate effectively in a live environment.

Successful candidates will then progress to a final interview, which will take place during the week commencing 7 September 2026.

Why Join Us?

The University of Manchester offers an excellent benefits package including:

• Generous employer pension contribution
• Access to training and professional development opportunities

We reserve the right to close this vacancy early should we receive a high number of applications.

Additional Information

Please note: this role is not eligible for Skilled Worker visa sponsorship. Applicants must be able to demonstrate their right to work in the UK at the time of application and throughout their employment.

As an equal opportunity employer, we welcome applicants from we welcome applications from all suitably qualified persons and from all sections of the community regardless of age, sex, gender, gender expression, ethnicity, disability, sexual orientation and transgender status.

Any CV’s submitted by a recruitment agency will be considered a gift.

For more information, please see:
https://www.manchester.ac.uk/connect/jobs/benefits-working-here/

You can also find information on Flexible and Hybrid Working here:
https://www.staffnet.manchester.ac.uk/people/current-staff/flexible-and-hybrid-working/

We are an open place of enquiry and challenge. We embrace and celebrate difference, diversity and debate, and we pride ourselves on being a place of education, learning and community.

General enquiries and administrative support
recruitmentservices.people@manchester.ac.uk

Technical and job portal support
https://jobseekersupport.jobtrain.co.uk/support/home

Applications close at midnight on the closing date.