Match Day Food Safety Support Officer

Job Title: Match Day Food Safety Support Officer

Reports to: Food Safety Manager + Executive Head Chef

Location: Old Trafford Stadium Complex

Department: Catering

Club & department mission

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals

We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.

Role purpose

We are seeking a dedicated and detail-oriented Food Safety Support Officer with a strong passion for catering and food safety compliance. In this role, you will work closely with our culinary team to ensure that all food safety standards are adhered to every match.

Key Responsibilities

• Working with the Kitchen Manager ensuring the safe and correct implementation of our critical control points in a fast-paced kitchen environment.
• Ensure temperature checks of hot and cold food are completed to the correct standard every time.
• Ensure there is a no cross-contamination within the kitchen.
• Ensure each kitchen is working to allergy safe procedures.
• Address and resolve any compliance issues immediately to ensure the highest possible standards are achieved.
• Complete a match day digital kitchen audit to ensure record keeping is to the highest standard.

This role requires availability on every matchday. Shifts will range from 6 to 8 hours per game. Start times will typically begin 5 hours prior to kick off through to 1 hour after the final whistle. Depending on kick off times there may be the occasional early start or late finish.

Match Day – each shift will start by a full food safety briefing by our Regulatory Services team to set expectations and to support any training needs.

Skills and experience

The successful candidate will be able to demonstrate:

• Previous experience in a catering or food service environment.
• Strong communication skills with the ability to engage with a wide range of people.
• Ability to thrive in a fast-paced, high-pressure environment.
• The ability to manage and navigate difficult conversations professionally.

Desirable Experience

• Knowledge of food safety and public health legislation.
• A minimum Level 2 Food Safety and Hygiene certification.
• Understanding of allergens and up-to-date training in allergen management.

Our commitment to you

At Manchester United, we recognise that our people are at the heart of our success. That’s why we offer a range of rewards designed to support your professional and personal well-being:

• 20% Discount at the Megastore
• 20% Discount at the Museum & Tours
• Free Parking
• Accrue Holiday Pay

Safeguarding statement & diversity commitment

Manchester United Limited is an Equal Opportunities Employer committed to safeguarding children and adults at risk. This role requires a Disclosure and Barring Service check. We believe in the strength of a diverse and inclusive environment, welcoming applicants from all backgrounds. Diversity, equity, and inclusion are central to our recruitment strategy.