Match Day Waiting On

Job Title: Match Day Waiting On

Reports to: Hospitality Manager/Supervisor

Location: Old Trafford Stadium Complex

Department: Catering

Club & department mission

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.

We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.

Role purpose

Working within one of our hospitality suites or box areas, you will be responsible for welcoming and serving guests on matchdays. As the first point of contact, you’ll play a key role in creating stellar first impressions and delivering outstanding service to ensure each matchday is a unique and memorable experience.

Skills and experience

Experience isn’t required for our waiting-on roles — we’re simply looking for individuals with enthusiasm, a strong work ethic, the ability to work well under pressure, and a desire to contribute to the overall success of the matchday experience.

This role suits someone with a friendly, confident, and proactive personality, who is comfortable engaging with a wide range of people. Candidates should be confident working both as part of a team and independently.

Our commitment to you

At Manchester United, we recognise that our people are at the heart of our success. That’s why we offer a range of rewards designed to support your professional and personal well-being:

• 20% Discount at the Megastore
• 20% Discount at the Museum & Tours
• Free Parking
• Accrue Holiday Pay

Safeguarding statement & diversity commitment

Manchester United Limited is an Equal Opportunities Employer committed to safeguarding children and adults at risk. This role requires a Disclosure and Barring Service check. We believe in the strength of a diverse and inclusive environment, welcoming applicants from all backgrounds. Diversity, equity, and inclusion are central to our recruitment strategy.