Operations Assistant

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.    

But at the heart of our business is our people.

Role Purpose

Working to support the Operations department, working alongside the Operations Supervisor on a day-to-day basis. To complete flight preparation & editing. Load sheet production, flight finalisation. Recording accurate information in RSMS & Chroma. Use of available communication devices such as Ground to Air & PDA’s. Attend daily conference calls as required, cover shortfalls in Dispatch Operation. This position is key to our succession planning for the Operations Department & the successful candidate would be expected to cover the Supervisor position during periods of unplanned absence.

What you will be doing

• To assist in the management of the department and associated duties, whilst staying compliant with all standard operating procedures, policies, and other applicable regulatory requirements.
• To work with Operations Supervisor and all departmental heads to ensure high performance and standards from all areas
• To support the Operations Supervisor in ensuring that all Service Level agreements are understood and adhered to by the TCO team and maintained.
• Effectively liaise, communicate, and consult with the customer airline(s), third party handlers, airport authority and operational staff as required in support of the Operations Supervisor.
• To comply with the Companies safe practices for example (MORSE / SMART), policies and standards are adhered to and maintained.
• Work in support of the Operations Supervisor with forward planning, staffing levels and making sure operational requirements are met

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

• Minimum of 2 years (and/or) Dispatch / TCO / Operational experience in an aviation environment.
• Altea Weight & Balance competency & or similar Weight & Balance system (essential)
• RSMS experience (preferred)
• Excellent communication skills.
• Ability to converse with Management, Airlines, MAG and, Policing Authorities in a confident and professional manner.

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.