Ward Clerk – Emergency Assessment Unit

Job summary

We are looking for an organised and approachable ward clerk to join our team. You’ll be at the heart of the ward, helping things run smoothly and ensuring patients & visitors receive a professional and welcoming experience. If you enjoy a busy environment where no two days are the same then this role is for you.

You will provide general non-clinical advice, information and guidance of ancillary services directly to patients, relatives and carers.

You will provide a wide range of administrative and clerical duties to the ward staff and respond to telephone enquiries from hospital staff, patients, GP practices and relatives efficiently and conscientiously.

You will need experience of dealing with the public / customer relations and keyboard skills.

Main duties of the job

• You will be responsible for the safe keeping and availability of all clinical records relating to patients and the smooth running of the ward front desk.
• You will liaise directly with Consultants for direct admissions from GP’s and book patients in to the DVT clinic as instructed by clinical staff.
• You will maintain patient flow on EPR for patient transfers and discharges in a timely manner.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values – care, appreciate and inspire – to join our team.In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.